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SHIPPING INFO
Orders are shipped FOB from their point of manufacture. Our preferred shipper is UPS. For large shipments, we will send them via truck freight and you will be notified of the carrier during the production process. We are able to deliver to most locations in the United States. However, due to UPS restrictions, we must deliver to a street address. We cannot deliver to PO boxes. If you would like to have us ship your order and bill your existing account, please provide us with your carrier name and account number at the time of your order. In cases where you have not specified a third party billing account, we will add the freight to your invoice. All shipments require a signature and are sent insured for the total amount invoiced.

DELIVERY TIMES
How many days will it take to receive the items you ordered? There are several factors that contribute to your delivery date. You need to consider the time it takes to produce your item and the method of shipping you selected. Production Time + Shipping Time = Delivery Time For example, lets say you order screen-printed letter openers with a production time of 5 days and choose ground shipping. Depending on your location, ground shipments take 2 to 7 days to be delivered by UPS. As a result, your delivery time will be 7 to 12 business days, depending on your location. At the time of your order, your sales rep can provide a more specific delivery date. Production time is based on receiving acceptable artwork and a valid form of payment or credit terms. On orders where you have requested samples or pre-production proofs, the production time begins when we have your approval. All days reflect business days.

PHONE NUMBER:

203-248-6248
FAX NUMBER:

203-281-3895
EMAIL ADDRESS:

customerservice@screentek.net

MAILING ADDRESS:


355 Sackett Point Road
North Haven, CT 06473
BUSINESS HOURS: Monday - Friday from 8:30am - 5:30pm